GETTING
STARTED
1. Email us at ninasgallery@earthlink.net
and request a Service Form to help you describe what you would like us to do.
2.
When you get the form, click reply and indicate your desires on our
checklist. Then, attach your scanned photo to your reply to us at ninasgallery@earthlink.net.
Please include your contact information.
Your
photo
should be scanned in color at no less than 300 dpi (dots per inch) for
8X10 sized photo or 400 dpi for 4 X 6 size. If
you are
unable to scan it yourself, you can bring your photo to a quality
photographer or a copy center
such as
FedEx/Kinko’s, Office Depot or Staples (NOT a photo counter at a
grocery or drugstore). Ask them to scan it according to the above
specifications
in jpeg format and save it on a CD. Then you can email it to us or send
the
disc by USPS. Or,
you can mail the original photo to us in a protective
cardboard photo
envelope (available at Wal-Mart or office supply stores). If you decide
to send the original photo, you MUST send it insured by registered mail
(requiring a signature). We will scan
it and return it to you by registered mail and will insure it for the
value you designated when you sent it to us. We request that you DO NOT send us
original irreplaceable family heirloom photos, though. It's far
safer to get them scanned onto a disc locally.
If you are
sending a photo from a digital camera, email it to us at the highest possible
resolution (but nothing larger than a 9 megabite file may be attached to any one email).
3.
After we
have your photo, we will email you a quote for the services you
requested and any others that we might recommend and ask for any
needed clarification of your request.
4.
We will begin work once you
agree to the total price and we receive your down payment of $25 -- $50 per photo, depending upon the estimated cost. Turnaround time is
usually 5-7 work days. We will email you a
proof of the repaired/altered image for
review.
(If you use a widescreen monitor: note that some widescreen monitors
distort images, making them appear shorter and wider than they really
are. Depending upon your monitor's controls, you may be able to
adjust your horizontal and vertical settings to fix this, so that what
you see is true to size.) 5. After we receive full payment, we will send your retouched photo to you one of two ways: (a.) If you desire to print out your own copies, we will
send your order to you digitally via email attachment or on a CD. A
NOTE ABOUT OUR QUALITY CONTROL: At times, a photo will look great on
your monitor, but it still doesn't print out well. To be certain that we
have retouched your photo properly, we always print out a test copy before emailing the file to our customers. (b.) Or, we will send you high quality prints on glossy
photo paper via USPS. Prices for these prints are listed above. Along with your order, we will return your original
print or CD. Click here to begin process
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